Refund Policy

SKIDYLILY NYC Refund Policy

At SKIDYLILY NYC, we take pride in the quality and craftsmanship of every piece we create. If for any reason you are not fully satisfied with your purchase, we’re here to help.

Returns & Exchanges
• Items may be returned or exchanged within 30 days of delivery.
• Products must be unworn, unwashed, and in original condition with tags attached.
• Final sale items, custom pieces, or limited-edition drops are non-refundable.

Refunds
• Once your return is received and inspected, you will be notified by email.
• Approved refunds will be issued to your original payment method within 5–10 business days (processing times may vary depending on your bank or provider).
• If your return does not meet our condition requirements, it may be declined or offered as store credit instead.

Exchanges
• We offer exchanges for size or color (based on availability).
• If your desired item is out of stock, you may request a refund or store credit.

Return Shipping
• Customers are responsible for return shipping costs unless the item received was defective or incorrect.
• We recommend using a trackable shipping service to ensure your return reaches us safely.

Damaged or Incorrect Orders

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at [insert your customer service email] so we can make it right.

For any questions about returns or refunds, reach out to our team at [. Skidylilywears@gmail.com. ].

At SKIDYLILY NYC, your satisfaction is our priority, and we strive to make every shopping experience effortless and luxurious.